Small Business IT Support & Total Technology Confidence

Small business IT support is a fundamental component in helping your business grow and operate day-to-day. Whether you have problems to solve today or are looking to head off IT problems tomorrow, you need the right partner – one that provides you with the business IT support you need and that can grow with you long term.

Managing an office network, standing by for emergency data recovery or acting as an interim CTO, with our business IT service package you can feel confident in your technology. An all-inclusive package designed to provide a 360 solution to small business IT and managed service offerings. And you can forget about hourly rates, labor billing, fees for drive time, hidden charges and unpredictable monthly bills. Instead, focus on your business. Our Total Technology Confidence™ service is a flat-rate, for full-time protection.

We leverage decades of experience and demonstrated expertise in solving small business IT problems. Emergencies, same-day repairs, office troubleshooting, remote IT support, email migrations and more! When it comes to your small business technology support we have IT covered. See our table below for a few highlights from our proactive managed IT plan.

Business IT Support Table

24/7/365 Support	Superior service 24 hours a day, 7 days a week, 365 days a year. Speak with one of our knowledgeable technicians any time you need support.
Simple Pricing	Pricing is simple, transparent and easy to understand. Your costs are predictable so you always know how to budget for growth.
Truly All-Inclusive	No out-of-scope labor nor hourly rates. Forget tracking a technician’s hours. There are no hidden charges in our agreement, anywhere.
Your IT Department	We take ownership of all IT issues and will work with your vendors through to completion.

Additional Benefits of Total Technology Confidence

• We pass along discounted hardware and software pricing based upon our existing vendor relationships and economies of scale
• We provide proactive service and proactive monitoring of your IT infrastructure, as part and parcel of the offering
• The plan is scalable: The cost increases or decreases based upon the total number of devices supported (the mountain-valley principle)
• TTC clients receive priority “head of the line” service (ahead of our on-demand clients)

If you need or are considering a business IT support team, contact Concise to learn more about Total Technology Confidence,™. Our team would be glad to schedule an onsite or phone appointment to learn more about your technology needs. Based in Metro Detroit, available nationwide.